Founded in 2012 and with HQ in Riga, Eleving Group is a publicly listed international fintech operating across 18 countries on 3 continents.
Our team of 4,600+ people brings together different cultures, perspectives, and experiences. Together we create vehicle, smartphone, and consumer financing solutions for more than 2.2 million registered users worldwide.
At Eleving Group, you’ll think beyond one role, team, or market — working across borders, making an international impact, and seeing your work travel beyond your desk as you grow with the company.
Laima KaufmaneChief Commercial Officer Europe
your missionBuild automated customer journeys that turn timely, relevant communication into growth across Eleving Europe markets. Use data to improve conversion, retention, cross-sell, and win-back performance while creating a smoother customer experience and reducing manual work.
salarystarting from EUR 2,500 gross
teamCommercial
LocationLatvia
your responsibilities
- Own and manage omni-channel communication setup (SMS, email, WhatsApp, Viber, push)
- Build, test, and optimize automated communication workflows
- Collaborate with IT to improve and integrate messaging systems
- Ensure QA, segmentation, delivery, and continuous optimization
- Design and manage automated customer lifecycle journeys (conversion, retention, cross/upsell, win-back)
- Implement trigger-based communications based on customer behavior and eligibility
- Manage and optimize CRM/automation platforms and reduce manual processes
- Coordinate consistent messaging across all channels
- Track performance (open rates, CTR, conversions) and run A/B tests
- Continuously optimize campaigns based on data insights
- Collaborate cross-functionally with Commercial, IT, Data, BI, and local teams
what we're looking for
- Experience working with CRM or communication automation platforms
- Strong understanding of customer lifecycle communication
- Analytical mindset with ability to interpret performance data
- Experience running automated communication workflows
- Ability to collaborate across technical and business teams
- Attention to detail and structured execution
- Bonus points for experience in fintech, lending, e-commerce is an advantage
what we offer
- Health insurance from Day 1
- Performance-based annual bonus
- Hybrid work setup with 3 days a week from the office & flexible working hours
- Growth opportunities across regions, teams, and markets
- Support for learning & development
- Active social agenda with team events and company initiatives
- Opportunity to work in a dynamic and innovative environment driving commercial growth